"I am a highly-experienced regulator with over 10 years experience at the Care Quality Commission. I have helped shape frameworks for how compliance is measured and sustained, delivering improvement programs across health and care. I bring specialist focus on regulation, governance and quality improvement to support providers in achieving high standards of care and regulatory compliance. "
About Victoria Edmond
Excellence Inspires Confidence
Victoria is a cultured figure in the UK healthcare sector. With 10+ years of experience as a senior CQC regulator, Victoria has recently performed as a director of governance and quality improvement for a national care group. Previously a successful practice manager in primary care, she has a wealth of experience at every level of the industry, from practice management to delivering effective regulation across healthcare, at both provider and system levels. Now, she runs her own consultancy business, offering a vast level of experience, with access to a small network of associate consultants to support improvements across the healthcare sector.
With Edmonds Governance & Strategy, Victoria’s core services include: pre- and post-inspection support – including quality assessments, enforcement support, regulatory coaching, confidence building and advisory, bespoke support in solving regulatory pressures and issues, strategic governance support, quality improvement framework development, and interim/fractional leadership.
Read more about Victoria’s services here.
Regulation To Results
Having faced both sides of CQC inspection processes and proceedings across primary, independent, and social care, Victoria understands both the pressures and opportunities that come with healthcare regulation. Working with providers to bring a hand-in-hand improvement in both care quality and regulatory ratings.
In her role as a Head of Inspection at the CQC, Victoria led a rapid regulatory programme to deliver Provider Collaboration Reviews (PCRs) of integrated care systems across England to explore how providers worked together to rise to the challenges posed by the COVID-19 pandemic, leading a series of thematic reviews, investigating: care for older people, cancer care and pathways, and children and young people’s mental health.
Most recently positioned as a Director of Governance and Quality Improvement and Nominated Individual within the social care sector across England and Scotland, Victoria has led the design and implementation of an internal quality assessment framework in line with both the CQC and the Care Inspectorate Scotland.
Serving as a delivery manager within the CQC’s regulatory leadership function between 2022 and 2025, Victoria’s notable accomplishments were in leading the design and delivery of a mental health project in collaboration with a charity focusing on the experiences of black men in mental health services and disparity in their treatment, including commissioned research, allowing for two universities to carry out published external research into the matter.
Furthermore, in this role, Victoria prepared a successful business case, securing substantial Grant-in-Aid funding from the DHSC for the CQC to develop an in-house programme Independent Care (Education) and Treatment Reviews (ICeTR) and associated governance, working in collaboration with NHSE in year one, with a focus on reducing long-term segregation for those with learning disabilities and autistic people. Taken over from the DHSC & NHSE to bring about an improved process, which has demonstrated vast improvement since this work commenced.
With Edmonds Governance & Strategy, we use this experience to help providers strengthen their systems and frameworks.
Employment History
- Director of Governance and Quality Improvement / Nominated Individual
- CQC Delivery Manager, Regulatory Leadership
- CQC Head of Inspection / Head of PCRs
- CQC Inspection Manager (Operational Safeguarding Lead)
- CQC Inspector (Independent Health and Urgent Care Lead)
- Practice Manager, General Practice
- Area Operational Support, Ambulance Service NHS Trusts
What Can We Help Your Service Achieve?
Edmonds Governance & Strategy work effectively with leaders and care teams to solve problems and work constructively with regulation. Our approach builds confidence, strengthens governance, and drives measurable improvements in a provider’s quality, safety, regulatory compliance and inspection outcomes.
With regulatory expectations evolving and inspection activity increasing, now is the time to take a proactive approach. Contact us today to arrange a consultation and discuss how we can support your service to be inspection-ready.
Access Victoria's Consultancy Services Below:
Governance & Compliance
We help healthcare providers build robust, actionable standards that not only meet CQC standards but also promote progressive working cultures.
Operational Support
With experience on both regulator and care provider sides of inspection and enforcement, let's ensure your organisation is reflected for its true quality.
Project & Strategy Planning
An effective care provider starts with a clear direction. Our patient-first approach will help to map out achievable outcomes with measurable results.
Regulatory Insight
With the CQC set to conduct over 9,000 inspections by September 2026, let's keep your practice ahead of the curve with insight and guidance from an experienced regulator.
Copywriting & Communications
Clear communication is an ever-vital asset. We craft copy that reflects your values and culture while enhancing your credibility. For both B2B and B2C sectors.